#Microsoft lync phone system code#
Optionally, ensure the following System Settings have also been configured: System, Administration, System Settings, General (tab): Set the default Country/Region Code and Country/Region Code Prefix. This System Setting configures the Click-to-Call functionality to use Lync.Ĥ. Ensure the following System Settings have been configured: System, Administration, System Settings, General (tab): Set the Telephone Provider. Ensure Lync is installed on your computer.ģ. SIP trunking is used by Internet Telephony Service Providers to deliver telephone services and unified communication services.Ģ. In addition to Lync the following infrastructure components are required. Lync Server, Lync Online or third-party hosted. Your organisation will need to have Microsoft Lync, e.g. In this blog I will describe the simple steps required to configure and use this functionality with Lync.Ĭomplete the following steps to configure this functionality:ġ.
This functionality may be used in conjunction with either Lync or Skype. Microsoft Dynamics CRM 2013 provides Click-to-Call functionality that enables you to automatically dial Phone and Mobile Numbers and Skype Addresses from Microsoft Dynamics CRM and also assists you to create a record of your attempted or completed call in Microsoft Dynamics CRM. Microsoft Dynamics CRM 2013 – Configuring and using Click-to-Call with Lync
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